Saturday, July 19, 2008

Move 6: Please Hold For...

Calls from you are patched through after screener establishes connection.

Your People make all your calls, have all the contact information, try all the numbers, and only bother you when the person you requested is waiting for you on the phone.

You don't want to be in the awkward position of leaving a message, talking to a voicemail system (which could come back to haunt you), trying multiple numbers, or waiting for someone to come to the phone.

Your time is money and everyone needs to know that. Having someone say, "Please hold for Mr. Simpson" when you called them is the perfect move.

No comments: